Which statement accurately describes mediation in this process?

• A. It is mandatory and binding if both parties participate.
• B. The mediator can force a party to change its position.
• C. It is a voluntary process in which both parties must agree to participate.
• D. The mediator has authority to issue findings and relief.

Answer: (C)

Mediation is a voluntary, collaborative step in resolving disputes where a neutral mediator helps both sides communicate and explore possible solutions. The key is that participation is by agreement of both parties, and the mediator does not have the power to force any position or impose relief. It is not binding itself; if the parties reach a settlement and sign it, that agreement becomes binding, but the mediator does not issue findings or orders. If no agreement is reached, they can move on to other dispute-resolution options, such as a due process hearing, while keeping discussions confidential.